After your purchase has completed, your product key is sent to the e-mail address you submitted during the order process.
If you can’t locate your product key, first check that our message hasn't been flagged or placed in a Spam- or Junk-mail folder by your email client or -service. If you still cannot locate your key, you can use our key recovery service or contact us at firstname.lastname@example.org. If you email our support team, be sure to include your contact information as well as the email address used for purchase, and we’ll check our order database and re-send it.
Note: If you did not buy your license for Microsoft NTFS for Mac by Tuxera from us, you may have to contact your direct retailer to retrieve or recover your product key.