Attempting to update version 2019 to a newer release results in 'Input/Output error (5)'-error. What do I do?

Automatic update is not working!

Unfortunately there is a bug in the update utility included with version 2019 of Microsoft NTFS for Mac by Tuxera.

To update to the latest release please download the installer directly from our website. You can install the new version over the previous version directly.

We apologize for the inconvenience and are fully aware of the irony.