Frequently Asked Questions
- What if I have questions about NTFS-3G?
- What if my Microsoft NTFS for Mac by Tuxera came bundled with an external hard drive (Toshiba)?
- What if I am getting error message 'Invalid Product Key - Couldn't write to PREF-file'?
- Kernel extension approval workaround (macOS 10.13 and later)
- What to do if my provided download link in the verification email is not functioning?
- How to get support if my copy of Tuxera NTFS for Mac was bundled with a Toshiba hard drive?
- Updating from 2019 version to a newer version gives an "Input/Output error (5)" error. How do I resolve this?
- What if I am experiencing low performance with 2020 or 2020.1 version?
- What if I have problems with mounting a drive with Microsoft NTFS by Tuxera?
- What if I have another NTFS driver installed on my computer?
- Help, I am getting the error message "Too many layers in remote path"?
- What if I have trouble mounting the NTFS partition due to hibernation mode?
- How do I format an external hard drive or usb stick to NTFS file system?
- What if I am having problems saving files stored on NTFS volume?